“Definitely work with them again!”
~ Brian P. ~
Next Level performed a thorough, professional inspection of our wood stove installation when they arrived for a cleaning. They immediately noticed two code violations committed by the system’s original installer, which no other cleaner over the last decade had pointed out. Their inspection points were validated during the subsequent chimney replacement appointment when substantial clogging was found in the original stovepipe. We look forward to scheduling annual cleanings with them.
Jesse and his team at Next Level Chimneys helped me come up with some great options for what we wanted to do with our chimney and fireplace. He was open to talking through all the ideas I had and was able to provide valuable feedback and suggestions. It’s easy to often feel intimidated when working with contractors, but I found Jesses mind manner made it easy for me to ask the real questions I wanted to ask. Will definitely be hiring them to perform some work on our Chimney.
We were very pleased with the thoroughness of the chimney inspection that Next Level Chimneys did. The technicians provided plenty of photos, and walked us through each issue with our chimney and fireplace, and gave us a detailed estimate of each item. When we proceeded with the work, Darrell and Zach did a thoroughly professional job, again walking us through each repair, explaining the work being done, and showing us photos of everything. Very satisfied with the work, and would highly recommend them.
I really appreciate the fast and professional service! Initial contact was on a Thursday, when I learned I needed significant work done before using my chimney. They were here working three days later on Sunday and had the work done promptly and well. The price was very good, I think.
They were great about communicating and I felt they really wanted to satisfy the customer. I’d gladly hire them again.
NLC stood head and shoulders above everyone else even while I was shopping around for quotes. Darrell was knowledgeable, amicable and transparent. Jesse was also very friendly and attentive to detail. In fact, the entire crew was very efficient, flexible and informative – overall a pleasure to work with. Very happy with the rebuild, and looking forward to finally using my fireplace!
If ever there were more than 5 stars, they would be yours! The boys were wonderful – personable, thorough with our knotty problems, wonderful with clear explanations, and a great logical plan as to how to move forward. So much pressure is off my mind. Blessings to all of you.
Very professional. No high-pressure sales. Everything was explained well and there were pictures taken that backed up everything that was said to me as well. Would definitely recommend and use again. Thank you!
Excellent crew. On time, super professional, and gave us the right advice (when nobody else did!) as we had smell downstairs when we burnt a fire upstairs. Now, that smell is gone and we can enjoy again a nice wood fire in our house. Highly recommend them.
Rie & Gerald
There is a good chance my house could have burned down had it not been for Next Level Chimneys, let me explain…
We had a different company install a steel liner into our brick chimney/wood-burning stove setup. This company did not connect the steel liner to my stove exhaust, creating a situation where we were building substantial creosote deposits between the steel liner and the brick. We used our wood-burning stove for a year before our yearly safety inspection by Next Level Chimneys, and this problem was diagnosed…